Teamifyr Terms of Service

Teamifyr Terms of Service

Effective Date: March 12, 2025

Last Updated: April 11, 2025

1. Introduction

Welcome to Teamifyr, a product of Teamify Global, Inc. (“Company”, “we”, “us”, or “our”). These Terms of Service (“Terms”, “Agreement”) govern your access to and use of our software-as-a-service platform, including all associated services, applications, APIs, websites, features, and content (collectively, the “Service”).

Please read these Terms carefully before using our Service. By accessing or using Teamifyr, you agree to be bound by these Terms. If you do not agree, you may not access or use the Service.

2. Definitions

  • Service: The Teamifyr platform and all features offered.
  • User Content: Any data, files, or input provided by you.
  • Subscription Plan: The tier selected (Freemium, Starter, Pro, Ultimate).
  • Merchant of Record: The entity legally responsible for processing payments (e.g., Paddle).

3. Eligibility

You must be 18 years or older and legally capable of entering into this agreement.

4. Subscriptions & Billing

By subscribing to a paid plan, you agree to recurring charges unless canceled. Charges are non-refundable and subject to change with notice.

5. Refund Policy

We do not offer refunds for any subscription tier or feature. All sales are final.

No refunds will be given for unused time, accidental charges, or dissatisfaction. Exceptions may only be granted in our sole discretion.

6. License & Restrictions

We grant you a limited, non-exclusive license to use the Service. You may not copy, reverse-engineer, resell, or misuse the platform.

7. AI Features Disclaimer

AI tools may produce inaccurate, biased, or inappropriate content. Use discretion and verify all outputs. Teamifyr assumes no liability for AI-generated content.

8. Privacy Policy

We take privacy seriously and strive for clarity in all our practices.

a. Data We Collect

  • Personal and business information (such as name, email, company name, and role) for account setup and management.
  • Subscription and billing details (status and payment method), processed securely through third-party providers (e.g., Paddle, Stripe). We do not directly store full credit card numbers.
  • Workspace content and activity (such as meeting recordings, transcripts, chat messages, tasks, files, and contact information) as you or your team use the platform.
  • AI usage data (prompts, summaries, recommendations) generated within your Teamifyr workspace and retained only as needed to deliver the requested functionality.

We do not collect biometric, health, political, or sensitive personal information unless you voluntarily submit it as part of your use.

b. How We Use Your Data

  • To provide and maintain the Service
  • To personalize and improve user experience
  • To process payments and manage subscriptions
  • To provide customer support and notify you of updates
  • To comply with legal requirements and prevent fraud

c. Data Sharing & Disclosure

  • We do not sell, lease, or rent your data to any third party.
  • We only share data with trusted vendors necessary to deliver our services (such as payment processors and hosting providers), strictly for service fulfillment.
  • We may disclose data if legally required or necessary to protect rights, safety, or property.

d. Your Rights

  • You may request access, correction, export, or deletion of your data at any time by contacting privacy@teamifyr.com.

9. Third-Party Tools

We integrate with tools like Stripe, Paddle, and certain AI APIs. While we select partners with high privacy standards, their services are governed by their own policies. We are not responsible for the availability, security, or performance of third-party tools.

10. Intellectual Property

All Teamifyr branding, code, content, and platform features are owned by Teamify Global, Inc. You may not reuse or copy our assets without written permission.

11. Termination

We may suspend or terminate your account if you violate these terms, misuse the Service, or fail to pay. Upon termination, your data may be deleted in accordance with our retention policy.

12. Warranty Disclaimer

The Service is provided “as is.” We disclaim all warranties, including merchantability, fitness for purpose, and uninterrupted service.

13. Limitation of Liability

We are not liable for indirect damages, data loss, or profit loss. Our total liability will not exceed the amount paid in the last 12 months.

14. Governing Law

This Agreement is governed by the laws of the State of Delaware, USA.

15. International Use

You are responsible for compliance with your country’s laws. VAT or GST may apply. If Paddle is the Merchant of Record, they handle global tax compliance on our behalf.

16. Modifications

We may update these Terms at any time. Continued use constitutes acceptance of any updates. We will notify users of material changes.

17. Entire Agreement

These Terms constitute the full agreement between you and Teamifyr and supersede all previous understandings.

18. AI Data Privacy & Model Usage

a. We Do Not Share Your AI Data

Your prompts, documents, transcripts, and AI inputs are never shared with third-party AI providers or used to train public or external AI models.

b. Session-Based AI Usage

AI processing is performed in secure, isolated sessions. Data is only retained as needed to provide the requested feature or as stored in your account. Teamifyr does not use your content for model retraining or improvement outside your own workspace.

c. Secure AI Infrastructure

We use trusted AI infrastructure providers with encrypted transmission and strict data processing agreements. No customer content is used to improve external AI services.

d. No Cross-Customer Learning

Your AI data and activity are never used to enhance AI responses for other customers. There is no shared or global model learning using your data.

e. No Monetization or Surveillance

We do not mine, monetize, or profile your data for advertising, analytics resale, or third-party marketing purposes.

f. Limited Staff Access

Only authorized personnel may access your data for technical support, and only with your explicit permission or where required by law.

19. Contact Information

The future of teamwork starts here.

info@teamify.global
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